Tier I and Tier II ERP Comparison 2008

Now, I would like to present a 2008 ERP Report of Panorama Consulting about ERP Software comparison between Tier I vendors, which are SAP, Oracle, Microsoft, with Tier 2 vendors which consist of Baan, Epicor, Exact, IFS, Infor, Lawson, NetSuite, Sage, Syspro and Others. There were 670 participants in this portion of our study and included data from organizations in the US, Europe, Australia and India.  Over 70% of respondents in our survey revealed their companies adopted Tier I ERP soft-ware vendors, SAP, Oracle and Microsoft, while 23% of respondents chose Tier II vendors as you can see in the following figure

Market Share

SAP software, especially in my country, is known as the most expensive and complicated software. It costs more and takes longer to implement than Microsoft, Oracle and Tier 2 vendors but according to the report, its customers are the most satisfied, and their businesses see the most improvement.

I’ll show you two interesting comparison tables as you can see below (all scores are in average)

Comparison : Cost and Time to Implement

Comparison : ERP Solution Satisfaction

When choosing ERP software, a company should call a vendor to demonstrate its software in the context of the company’s specific business processes and requirements.

Kimbeling, the founder and president of Panorama, also said that another key to ERP success is getting a real return on investment (ROI) and actually recouping money spent to implement the software by accomplishing specific business goals, such as reducing labor costs or inventory. Too many companies make the mistake of not monitoring the system for KPIs after go-live, he said.

“I think that’s where a lot of companies fall short,” he said. “Their finish line is the go-live, and there’s very little that gets done after the fact.”

See next interesting post : Vendor Evaluation 2010

source : Panorama Consulting